Introduction to Payment Dispute Resolution
This course is a unique deep dive into the massive business of resolving disputes in credit and debit card transaction processing whether from the merchant, cardholder or bank point of view.
Conflict Resolution in Investor Relations
This short course will walk you through some core techniques for conflict resolution. As key spokespeople for companies that raise money, investor relations professionals must understand how to apply proper conflict resolution skills.
Introduction to Financial Fraud Prevention and Monitoring
This course introduces the fundamentals of financial fraud prevention and monitoring, both from the theoretical and and practical points of view.
Analytics in Healthcare
In the healthcare arena, immense volumes of data exist and are accumulated daily. This class takes us through the journey of how to transform that data into understandable information which can be applied to predicting and changing future of healthca
Intro to Interoperability in Healthcare Systems
This course is an introduction to the many healthcare systems that exist, how they “talk to one another” (or do not), and what lies on the horizon for health care today.
Wireless Technology in Healthcare Today
This course explains the critical role of information technology in all our healthcare organizations today and why the power of wireless technology (5G, RFID, Wifi, Bluetooth) will transform healthcare.