Business-to-Consumer (B2C) Sales Strategies and Techniques
In this course, you’ll learn what B2C selling is all about, how to identify your ideal customer, and why product knowledge and effective communication are key to closing sales.
Introduction and Welcome
Decoding B2C Sales
Differentiating Between B2B and B2C Sales
Analyzing Real World Case Studies
Ideal Customer Profile and Buyer Persona
Importance of Consumer Psychology
How to understand your customer-s mindset
Strategies for Effective Communication
Applying Product Knowledge to Build Trust
Applying Sales Enhancement Techniques
Decoding Consultative Selling
Demonstrating Effective Handling of Objectionsmp4
Applying Techniques to Achieve Sales Closures
Congratulations and continuous learning journey