Course curriculum

  • 1

    Module 1: Diagnostic

    • Segment - 01 - Introduction
    • Segment - 02 - Diagnostic: Introduction
    • Segment - 03 - Conflict Types
    • Segment - 04 - Conflict Types in HF
    • Segment - 05 - Rule Analysis and Adaptation
    • Segment - 06 - Rule Analysis and Adaptation HF
  • 2

    Module 2: Techniques

    • Segment - 07 - Introduction
    • Segment - 08 - Respect Understanding
    • Segment - 09 - Respect Understanding HF
    • Segment - 10 - Comforting Supporting
    • Segment - 11 - Comforting Supporting HF
    • Segment - 12 - Mediation and Diplomacy
    • Segment - 13 - Mediation and diplomacy HF
    • Segment - 14 - Personal Rules Boundaries
    • Segment - 15 - Personal Rules Boundaries HF
    • Segment - 16 - Implementation Focus
    • Segment - 17 - Implementation Focus HF
  • 3

    Module 3: Traps

    • Segment - 18 - Introduction
    • Segment - 19 - Misalignment Traps
    • Segment - 20 - Misalignment Traps HF
    • Segment - 21 - Escalation Traps
    • Segment - 22 - Escalation Traps in HF
    • Segment - 23 - Conclusion