Course curriculum

    1. Segment 00 - Reading: Welcome to the course

    2. Segment 01 - Introduction to the course & the instructor

    3. Segment 02 - Who comes on the bus. Take a skills-first approach

    4. Segment 03 - The benefits of diversity

    5. Segment 04 - Onboarding that works

    6. Segment 05 - Defining team responsibilities and tasks

    7. Segment 06 - Reading: Additional resources

    8. Segment 07 - Quiz: Building high-performing teams

    1. Segment 08 - Importance of communication in team management

    2. Segment 09 - Defining your simple rules

    3. Segment 10 - Active listening and feedback techiniques

    4. Segment 11 - Coaching vs controlling

    5. Segment 12 - Overcoming communication barriers and fostering transparency

    6. Segment 13 - Reading: Additional resources

    7. Segment 14 - Quiz: Effective communication within teams

    1. Segment 15 - Understanding individual and team motivation factors

    2. Segment 16 - Creating a motivating work experience

    3. Segment 17 - Strategies for employee engagement and satisfaction

    4. Segment 18 - Recognizing and rewarding team members' achievements

    5. Segment 19 - Reading: Additional resources

    6. Segment 20 - Quiz: Motivating and engaging team members

    1. Segment 21 - Setting performance goals and metrics

    2. Segment 22 - Working in our highest and best use

    3. Segment 23 - The importance of time management

    4. Segment 24 - Conducting effective performance evaluations

    5. Segment 25 - Developing individual and team improvement plans

    6. Segment 26 - Reading: Additional reading

    7. Segment 27 - Quiz: Team performance evaluation and feedback

    1. Segment 28 - Case Study

    2. Segment 29 - Conclusion

    3. Segment 30 - Quiz: Final assessment

    4. Segment 31 - Reading: Additional resources

About this course

  • Free
  • 32 lessons
  • 1.5 hours of video content

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