Course curriculum

    1. Segment 01 - Introduction to GenAI for Cloud Support Associates

    2. Segment 02 - Glossary for GenAI and Cloud Support Associates 1

    3. Segment 03 - History & Background for GenAI and Cloud Support Associates

    4. Segment 04 - Demo for Reviewing an Apache Log file with ChatGPT

    5. Segment 05 - Demo for Troubleshooting Apache Spark with Microsoft CoPilot 1

    6. Segment 06 - Demo for Inspecting Customer Support Tickets with Perplexity 1

    7. Segment 07 - Remediating Risks and Ethical Concerns

    8. Segment 08 - Demo for Responding to Support Tickets faster with Perplexity

    9. Segment 09 - Demo for Cloud Cost Optimization with ChatGPT

    10. Segment 10 - Practice Project for Cloud Support Associates

    11. Segment 11 - Closing Thoughts: What’s Next

About this course

  • Free
  • 11 lessons
  • 0.5 hours of video content

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