Course curriculum

    1. Segment 01 - Introduction to GenAI for Computer Support Specialists (IT Support)

    2. Segment 02 - Glossary for GenAI and Computer Support Specialists (IT Support)

    3. Segment 03 - History & Background for GenAI and Computer Support Specialists (IT Support)

    4. Segment 04 - Demo for Synthetic Dataset Creation and Troubleshoot Process Enhancement with Console.gretel.ai and ChatGPT

    5. Segment 05 - Demo for Creating Batch Files with Gemini

    6. Segment 06 - Demo for Implementing Sentiment Analysis with Perplexity.ai

    7. Segment 07 - Remediating Risks and Ethical Concerns

    8. Segment 08 - Demo for Creating a Synthetic Time-Series Logs Dataset with Console.gretel.ai.

    9. Segment 09 - Demo for Generating Real-Time Alerts for System Anomalies with Console.gretel.ai

    10. Segment 10 - Practice Project for Account Executives

    11. Segment 11 - Closing Thoughts: What’s Next

About this course

  • Free
  • 11 lessons
  • 1 hour of video content

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