Course curriculum

    1. Segment 00 : Reading - Welcome to the Course: Course Overview

    2. Segment 01: Introduction to the Course and Instructor

    3. Segment 02: Performance Management Throughout the Employee Life Cycle

    4. Segment 03: The Performance Management Process

    5. Segment 04: When You Don’t Take Advantage of Performance Management

    6. Segment 05: Performance Management

    1. Segment 06: Collaborative Performance Management

    2. Segment 07: Collaboratively Setting Goals with Your Employees

    3. Segment 08: The Importance of Weekly One-On-One Meetings

    4. Segment 09: Incorporating Company Core Values

    5. Segment 10: Relating Employee Goals to Organizational Goals

    6. Segment 11: Quiz - Collaborating on performance expectations

    7. Segment 12: Quiz - Advantages of Collaborating on Performance Expectations

    1. Segment 13: The Principles of Collaborative Language

    2. Segment 14: Techniques for Giving Feedback

    3. Segment 15: How to take Advantage of Getting Feedback

    4. Segment 16: Strategies to Incorporate Employee Rewards & Recognition

    5. Segment 17: Reading - Additional Resources

    6. Segment 18: Quiz - The Importance of Giving and Receiving Regular Feedback

    1. Segment 19: General Best Practices

    2. Segment 20: Prepare for an Annual Performance Conversation All Year Long

    3. Segment 21: Preparing for a Formal Performance Conversation

    4. Segment 22: What to Do During a Formal Performance Conversation

    5. Segment 23: When and Where to Have Performance Conversations

    6. Segment 24: Steps to Take After a Formal Performance Conversation

    7. Segment 25: Reading - Additional Resources

    8. Segment 26: Hands-On-Learning: Documenting Performance Evaluation Conversations

    9. Segment 27: Quiz - Having Constructive and Positive Performance Conversations

    1. Segment 28: Five Steps for Successful Coaching Conversations

    2. Segment 29: Six Skills to Build Before You Begin Coaching Employees

    3. Segment 30: Tips for Identifying and Coaching a High Performing Employee

    4. Segment 31: Tips for Coaching An Employee With Declining Performance or Behavior

    5. Segment 32: A Simple Script for Overcoming Employee Objections or Justification of Behavior

    6. Segment 33: Reading - Additional Resources

    7. Segment 34: Quiz - Coaching as a Performance and Behavior Management Tool

    1. Segment 35: Conclusion

    2. Segment 36: Quiz - Final Assessment

About this course

  • Free
  • 37 lessons
  • 1 hour of video content

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