Sales and Relationship Management in Financial Services
Sales is part of every job today, internal and external. This course will orient you on sales and relationship management, a very important aspect of business - one that going forward, will help you in your career.
Customer Service Fundamentals
There is no such thing as a job today that isn't service-focused, in the sense that everything within a company is being done in support of a customer. This course is an introduction to customer service and its importance in any business.
Business and Technical Writing Immersion
Business Writing Immersion covers a proven, systematic approach to the art of effective, persuasive business and financial writing. Using 12 steps and almost 60 practical techniques, the course works through from initial writing analysis.
This course provides a rich overview of these critical components of the industry and describes who some of the main players are and what they do. It also sets the context and prepares you for further exploration into this fascinating industry.
Data Value Governance
In this course, Mark Peco will provide a road map to help you construct a path to rich data and powerful analytics for your project, team and/or organization.
Introduction to Excel